Terms & Conditions
Terms & Conditions:
discountsland.co.uk is owned and operated by Palladium Trading Limited. Our address is 56 Kenilworth Drive, Oadby, Leicester, LE2 5LG. Our company number is 10411239. and VAT number is GB251852310.
The term ‘Palladium Trading’, ‘Palladium Trading Ltd’, ‘discountsland.co.uk’, or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.
Use of website:
Description of products
1.1 We make every effort to describe products offered for sale as accurately as possible, however due to continual product improvements and design changes by our suppliers, we reserve the right to add, remove or amend products without notice.
1.2 Pictures and dimensions are given, where ever possible, are supplied by the manufacturers and displayed by us in good faith and they should be used as a guide only. All of our wooden furniture range is made from quality natural wood and therefore appearances may vary.
1.3 All furniture range is handmade and so there are varying tolerances where shelves, doors and drawers are concerned in particular if you are ordering an item where the dimensions are critical, please contact us before ordering and we will make further enquiries on your behalf.
1.4 The majority of our products are sold fully assembled, however on occasions certain pieces will need minimal assembly, this has been deemed fit to protect the item in carriage. All items needing assembly will have instructions included.
1.6 We endeavour to display as accurately as possible the colours of our products that appear on the website. However we cannot guarantee the complete accuracy of the pictures or photographs that are shown. Many conditions such as monitor settings and camera lighting can affect the colouring of items in a picture. Similarly natural wood colour can vary from tree to tree and an exact colour match for solid wood products cannot be guaranteed.
Terms of sale
1.1 All prices include VAT, where appropriate, at the prevailing rate and are subject to any promotional offer or discount.
1.2 Every care is taken to make sure the prices quoted on this website are correct and accurate. However, items are subject to price change due to stock fluctuations and promotions on a regular basis. We will not be bound to honour any online listed prices, where we have indicated to you subsequently that the prices displayed have been displayed in error. In these cases a refund will be offered.
1.3 All stock is subject to availability; we update our website on a regular basis but please be aware stock levels vary throughout the day. On rare occasion if we do not have the item ordered in stock then your Card or PayPal payment will be refunded accordingly.
1.4 Full payment shall be taken at time of order and goods will not be dispatched until full and cleared payment is received.
1.5 We reserve the right to cancel and refund any order, at any time.
1.6 You are responsible for providing safe means of access for delivery of our products. If at any point our delivery teams deem any access unsafe or hazardous they will not deliver until safe access is provided. If goods are rejected by the customer due to access issues, the customer will be liable for the delivery charges plus 10% of the goods value.
1.7 Our delivery teams make every effort to arrive within an AM or PM time slot which will be confirmed but this is no guarantee of an exact delivery time. The delivery team will also call you about 1 hour before the delivery, customers who fail to keep to this agreed day/time slot to receive their furniture create an unnecessary expense and delay for other customers, therefore there will be a levy a £29 charge on customers who fail to keep to their delivery arrangements.
1.8 All furniture from us comes with a standard 1 year guarantee against manufacturing defects. Should any problem happen within this period the furniture will be repaired or replaced at our discretion. This does not cover for fair wear and tear and natural characteristics of wooden products including movement in wooden products; neglect; repairs by a third party or misuse of your goods; loss or damage due to fire, smoke, water, lightening, sunlight, weathering, rusting, corrosion, theft or explosion; accidental damage or loss or damage caused by a third party.
1.9 In the unlikely event that goods are damaged on arrival or during the delivery our liability is limited to the repair, replacement or refund of the goods delivered, we do not pay compensation beyond these limits.
2.0 We will not be liable for any loss incurred through any reasonable delay in delivery due to unforeseen circumstances beyond our control or any reasonable rescheduling of deliveries.
2.1 In the unlikely event that there is an issue with your goods on arrival you have up until 3 days following delivery to report any damage, but claims must be supported by photographs and it is the responsibility of the customer to show the damage has not been caused by misuse or mishandling following delivery.
General Terms & Conditions:
1.1 The content of the pages of this website is for your general information and use only. It is subject to change without notice.
1.2 Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
1.3 Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
1.4 This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, images, look, appearance and graphics.
1.5 From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
1.6 Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
All promotional codes are the property of discountsland.co.uk. We reserve the right to stop any and all promotional codes at any point should the need arise.
You may not use any promotional code in conjunction with any other offer.
Promotional codes are only valid until the date specified on the promotion, with the exception of any extensions deemed fit by discountsland.co.uk, in which case, the dates will be amended.