Delivery Time Estimates:
Dispatch time: 1-2 working days
Delivery Estimate: 4-7 working days
Please refer to delivery charges below:
|Cart Value||Delivery Charges||Location|
|Up to £129.99||£14.99||England & Wales|
|Between £150 - £599.99||£30||England & Wales|
|Over £600||Free||England & Wales|
|Any value||£55||Scotland (excluding highlands)|
Currently our standard delivery option ships goods to England, Wales & parts of Scotland (excluding highlands & Isles). Unfortunately, we are not able to deliver to Northern Ireland, Scottish highlands and Scottish isles at present due to the premium charges that it costs to deliver the goods from our central warehouse to these places.
We use 2 types of courier, a standard parcel courier and our own vehicles to deliver our parcels.
In all instances, deliveries must be signed for after checking for any damage etc. The couriers are unable to leave parcels in your shed or garage etc.
Please ensure that you give us a daytime telephone number so the courier may contact you if necessary.
Standard Parcel Courier
We use a network of 2 man couriers to deliver our parcels.
Our selected couriers will contact you within 48 hours, to arrange a suitable date for delivery.
Our selected couriers will also contact you on the day of delivery, with an estimated delivery time.
For larger items, our couriers offer a white glove service, which means they will unpack the goods and place the item in a room of your choice.
Please ensure you are at the delivery premises when your goods arrive.
Palladium Trading Drivers
Depending on where you live and which products you have ordered, we may dispatch your item with our own driver in our own vehicles.
Our dispatch team will call you a day or two before hand to confirm the delivery appointment.
Our driver will also call you when he is approximately an hour away to give you an accurate delivery slot.
The service is a 1 or 2 man “to your door” service. Please make sure that you have help available, if you need it, to keep your new furniture in the room of your choice.
* All delivery times are estimates and may vary depending on location and other factors.